Course FAQ Overview


The Student Course Queries FAQ feature allows students to quickly find answers to common questions about their courses without contacting support directly.


    1. The FAQ list will be tailored to each student's instructor's section, meaning students can only access FAQs created or answered by their specific instructor.
    2. The FAQs will be categorized into two types: Assessment-related and Instructor-added.
      • Assessment-related queries are submitted by students while taking assessments using the “Ask My Instructor” option.
      • Instructor-added queries are general questions that the instructor has contributed.
    1. Students can access the detailed FAQ description by clicking on the “View” link next to a query.

    1. A navigation option is provided at the top right to move between different FAQs.
    2. Clicking the “Close” button will return the user to the FAQ list page.
    3. On the FAQ list screen, students can click the corresponding query icon to forward any questions to the Support Team.